How do I get a notification in the Wattify app for a new invoice or payout?
Which notifications do you get?
As soon as Wattify books a document for you, you get a notification on your phone, in the language of your account:
- New invoice: with the amount and the due date, or a note that the amount is collected automatically if you pay by direct debit.
- New payout: the amount Wattify transfers to your account; nothing to do on your side.
- Self-billing invoice or credit note: with what changes for you.
Tap the notification and the document opens in the app, with the payment details: the scan QR code and the structured reference for a bank transfer, or a note that the amount is collected or paid out automatically. The PDF button opens the document itself.
Turning notifications on
- Install the Wattify app, version 1.0.16 or higher, and sign in.
- Tap Profile at the bottom and choose Settings.
- Switch on Notifications. Your phone then asks whether the Wattify app may send notifications; choose Allow.
Below the Notifications row you can see whether notifications are on and whether this phone is registered for your account.
No notification received?
- Is the Notifications switch off and can't you turn it on? Then you refused notifications in the phone settings. Tap Open phone settings and allow notifications from Wattify.
- Does the row say this phone is not linked to your account yet? Log out and back in to the app.
- The notification only reaches phones where you are signed in with the account that receives the document. An employee does not get a notification for their employer's invoice.
- The notification comes in addition to the e-mail with the document, not instead of it. You keep receiving that e-mail.
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